First Complaint Response

Good morning, mates,

I have just received an e-mail from Mr. José Antonio Lobato, Jefe del Servicio de Gestión Académica y Alumnos, about the complaint.

He says that after checking the e-mail I sent with the Vicerrectora de Alumnos, Títulos Propios, Postgrado y Unidades Docentes Delegadas, if we don't agree with some of the terms of the procedures taken by the University, we can make a complaint through Registro.

The access to Degrees in English offered by the URJC are bound to a Prueba de Evaluación de Aptitud, just as established by the University, for it is considered that to enroll, the student must have certain skills. So the students were informed through the Requirements website. The performance of this Test has a price established by the Decreto de tasas y precios públicos.

As for the non-refoulement of these Tasas to people holding their own certificates, it is established that they have performed a process aimed to the validation of the required test, thus they are not to get the fees back according to current regulation.

So, during this week I will try to get the signatures from the late-enrolled and make the formal complaint.

Any of you who haven't signed yet, please come to class 102 on Monday at 2.55PM, 4.55 PM or 5.50 PM, Tuesday at 2.55 PM or 4.50 PM, and Wednesday or Thursday at 2.55 PM, 3.55 PM or 5.50 PM.